FAQ

FAQ

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How does the “Sign me in automatically” work?

The “Sign me in automatically” is optional, it saves your username and password on your computer and every time you access the page you will be automatically logged in.

What happens if I forget my password?

If you forget your password, please click on the ‘Forgot your Password?’ link on the login page. The password recovery email will be sent to the email address provided from your Contact Information. The email will contain a link which will redirect the user to the ‘Edit My Profile’ section, where the password can be updated.

How can I change my password?

After you are logged in, click on ‘Edit My Profile’ link, you will see the “New Password” field, type your new password in this field, then hit the ‘Update Profile’ button.

Am I required to have an account to view the site?

Yes. In order to view more than three articles you must have a free account. To get a free account, subscribe here.

How can I sign up for a subscription online?

There are three subscription options available online. Click here to choose your subscription type and apply online.

How can I sign up for a print subscription if I do not have a credit card?

You can subscribe to the print edition without a credit card. Click here and scroll to the bottom of the page for further instructions.

How do I cancel my online account?

Please use the ‘Contact Us‘ form to cancel your online account. Just provide us with your username and email.

How do I change my print edition mailing address?

Please use the ‘Contact Us‘ form to change your mailing address. Just provide us with your full subscriber name and new address information.

How do I listen to interviews?

To listen to interviews, first click on the interview that you wish to review, then look for the playback bar under the interviewee’s photo, then click the ‘Play’ button on the left side of the playback bar.

How do I download interviews in MP3 format?

To download interviews, first click on the interview that you wish to review, then look for the playback bar under the interviewee’s photo, then click the ‘Download MP3’ button on the right side of playback bar.

How do I cancel my billing credit card for my print edition subscription?

Login to your online account (you have one if you have a print subscription) and click on the cancel payment button.

How do I change my billing credit card for my print edition subscription?

When your print edition renews, our software will automatically try to re-bill your credit card. If payment is not approved, you will receive an e-mail requesting updated information.

How do I find a specific article?

Use the ‘Search‘ page and enter in a portion of the article’s name.

How do I find a articles by a specific author?

Use the ‘Search‘ page and enter in the author’s name, or click on the ‘Authors‘ page and click on their photo.

How do I submit an article for publication?

To submit an article for publication, click on the ‘Authors/Contribute‘ page and follow the directions located there.

How do I submit an advertisement for publication?

To submit an article for publication, click on the ‘Advertise/Advertisement Submission Form/‘ page and follow the directions located there.